Welcome to Man Plus Fashion’s FAQ section! We’re here to answer all your questions about our stylish plus-size men’s fashion. Below you’ll find information about our products, shipping, returns, and more.
About Our Products
What sizes do you offer for plus-size men?
We specialize in fashionable plus-size clothing for men, offering a wide range of sizes to ensure the perfect fit for every body type. Our collection includes sizes that typically range from XL to 5XL, with some items available in even larger sizes.
What types of plus-size clothing do you offer?
Our collection includes a comprehensive selection of plus-size menswear, including:
- Denim items (jeans, jackets, jumpsuits, shirts, and shorts)
- Casual wear (T-shirts, polo shirts, tank tops)
- Bottoms (pants, shorts, sweatpants)
- Swimwear (one-pieces and separates)
- And much more to complete your wardrobe
Are your plus-size clothes true to size?
Yes! We take great care to ensure our plus-size clothing fits as expected. Each product page includes detailed size charts with measurements to help you select the perfect size. If you’re between sizes or unsure, we recommend sizing up for maximum comfort.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption technology to protect all your payment information. You can shop with confidence knowing your details are secure.
Can I modify or cancel my order after placing it?
We process orders quickly to get your plus-size fashion to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t already entered the processing stage.
Shipping & Delivery
What shipping options do you offer?
We offer two convenient shipping options:
- Standard Shipping ($12.95 AUD): Fast and tracked via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over $50 AUD via EMS, delivered in 15-25 business days after dispatch
Where do you ship to?
We’re proud to ship our stylish plus-size menswear worldwide! Currently, we’re unable to deliver to some Asian countries and remote areas. If you’re unsure about delivery to your location, our customer care team is happy to help.
How can I track my order?
Once your order is dispatched, we’ll send you a confirmation email with tracking information. You can use this to follow your fashion-forward package every step of the way to your doorstep.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your plus-size fashion purchase. If for any reason an item doesn’t meet your expectations:
- You have 15 days from receipt to initiate a return
- Items must be unworn, unwashed, and in original condition with tags attached
- Simply email our customer care team at [email protected] to start the process
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is faulty or incorrect due to our error. We recommend using a trackable shipping method for returns.
How long does it take to process a refund?
Once we receive your returned item, we’ll process your refund within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider.
Contact & Support
How can I contact customer service?
Our friendly customer care team is always here to help! You can reach us at [email protected]. We aim to respond to all inquiries within 24-48 hours.
What are your business hours?
Our customer service team operates Monday through Friday, 9:00 AM to 5:00 PM AEST (Australian Eastern Standard Time). We’re closed on weekends and public holidays.
Still have questions? Don’t hesitate to reach out to our customer care team. At Man Plus Fashion, we’re committed to helping you find stylish, comfortable clothing that fits your body and your lifestyle perfectly.